API performance issues

Incident Report for PlushCare

Resolved

This incident has been resolved.

Posted Nov 30, 2023 - 10:59 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 30, 2023 - 10:35 PST

Monitoring

A fix has been implemented and results are being monitored.

Posted Nov 30, 2023 - 10:34 PST

Investigating

We are currently investigating this issue.

Posted Nov 30, 2023 - 10:16 PST

This incident affected: API, Doctor Portal, and Patient Portal.